Services.

At TheCTruth we provide online installations/upgrades of software and operating systems , however any hardware upgrades I limit to our local area in Goodyear Arizona, besides hardware and software installs, we also offer weekly online webinars covering Windows navigation and topics that help keep you safe on the internet. We supply virus removals, if the infection is not bad, that prevents attaching to your computer(This is accessed first and no connection is made without your permission as in many cases it may not be a virus but just a program that does not function.) 

Webinars

Free Webinars for seniors and novices that cover basic navigation of Windows 10 and applications in the Microsoft environment, these will be posted as to dates of presentation, or if you have a topic you what to discuss.

Help with hardware

Some hardware can be configured or repaired remotely but not all, and sometimes it comes down to just pressing a button, however if you require upgrades I can install memory, or update the hard drive, even bios or other firmware upgrades, however the unit will need to be shipped. If you can have it repaired near you and you are not in Arizona I will not be offended if you find someone near, although the repair/upgrade will take at the least 1 hour this includes testing it will take a few days to ship the device back.

Customization of software

Please not that before I perform any installations or upgrades you must provide or have available the Product Key for any software you which yo have installed, I do not install pirated software, as with many pirated software are known to contain viruses, that can damage your computer.

We provide service, that makes sense, no Gemics only what you need  Technology

Our main goal is to provide only what you ask for, and not to try an up-sale, I'm not a sales man and not trying to insult your intelligence, by keeping is simple ad avoiding technical jargon that confuses many by keeping it simple makes the experience easy to deal with. 

Our Customers Come First

Listening to your issue makes it easy to resolve your problem, when we speak to you as a customer the key is letting you finish explaining what your issue is to then resolve your problem, not anticipate what you are going to say.

We Promise You the Best

By promising you the best, that incorporates if we can't fix your issue we will refer you to the manufacture, and you will not be charged if our attempt did not resolve your issue. I have found it the world of IT many products are not created equal, and can have hidden flaws not reported to the consumer, and technologist even have a point to stop after analyzing the issue, equipment regardless how new it is can have issues.