Welcome to TheCTruth Technologies
Online help installing and configuring your Microsoft computer
Backup & Storage
At T.C.T. we offer assistance with basic installation of software legally purchased by you, assist with virus removal (including malware) navigating windows 10 and remotely configuration of your Wi-Fi router.
Know many work mornings we try to help those that need it during the after work hours when you have time, we limit the support with a cut off point of 30 minutes, as many cases require your device to be brought in to a center, for proper service not everything can be repaired online.
We offer backup of only critical files when an issue may require re-installing Windows 10 where the data files can be restored, the internet offers cloud storage for free, just as we do for trouble shooting your issue and restoring your files, this service is free of charge.
You need an update o applications we provide this service, just remember we only install licensed software, product key must be provided to protect you and us for liability due from pirated software, note seeing that this is remote installation service you do not have to provide us with the product key or license, but you will be required to type it in, we do not copy or record installations this prevents us from copying your product key/license information.
I am the owner of this company, I am in the United States, a graduate of Keller University with a Masters in Management Information systems, I care about quality of service and not numbers, and if I can't fix it you don't pay."
All the Tools You Need to Succeed
TheCTruth is a start up company, my dream, that of providing quality service with simple explanations to technology making it simple to understand, because not everyone understand the IT world, I am a retired member of the United States Air Force, with a Masters Degree in Management Information Systems, how ever I obtained many of my skills within the Armed forces, and I've learned that people need to be heard and not spoken to, that is assuming one knows the answer without listening.
My Dream is a product of helping many of my family members and friends with their computers, using patient and care listening to their problems and resolving them while educating without intimidating, and when they were giving the wrong response by distant call centers that only cared about a profit and not customer satisfaction.